Best Western Lubbock West Inn & Suites

The outside of the hotel is very impressive, along with pool area. When you enter the hotel, you step into a spacious area, spotless and beautifully appointed. The young man on the front desk was so welcoming and helpful - we had a problem with the door sticking and he was up in a jiffy and fixed it. Our room was huge, again beautifully appointed, everything we needed - this would've been a wonderful room for us when travelling with our kids years ago. The beds were fabulous, better than my bed at home. Lovely hot breakfast in the morning, our favorite hotel of our two week trip

The hotel was in great shape, very clean, remodeling going on, pool was awesome, staff was awesome owner was very friendly. Owner and staff had great customer service. Business and family friendly hotel. No complaints from my family and I. We will be returning in the future

Quiet, rooms well supplied for our needs, heating/cooling were fine. Breakfast was good.

The property itself looks like condos rather than a hotel. The pool area was quaint and perfect for my liking. Some of the rooms have balconies over looking the pool. The room was larger than expected and very clean. All the things one needs and more. Quiet and peaceful place.

The room was very nice and clean, the staff was awesome. Unfortunately I had to leave in the middle of the on my last night, I received a call that my husband was having a stroke and going to the hospital, so I didn't get to check out at the front desk.